Frequently asked questions
Everything you need to know about using JKDigital.
General
JKDigital is Pakistan's AI chat platform that gives you access to ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Kimi from a single account — with local PKR pricing and JazzCash/EasyPaisa/bank transfer payments, instead of needing a foreign credit card for every AI subscription.
No. You can pay with JazzCash, EasyPaisa, or a direct bank transfer in Pakistani Rupees. This is the main reason JKDigital exists — most AI subscriptions require an international card, which many people in Pakistan simply don't have.
Models & Credits
Every plan includes a monthly pool of credits. Cheaper, lighter models (like Gemini 3.1 Flash-Lite) cost close to 1 credit unit per use, while flagship reasoning models (like GPT-5 or Claude Fable 5) cost more — shown as a multiplier badge (x1, x2, x5, up to x75) right in the model picker, so you always know the cost before you send a message.
Auto mode automatically routes your question to the cheapest model capable of handling it well — simple questions go to lightweight models, while coding or long-reasoning tasks are routed to stronger models. It's the most credit-efficient way to use the platform.
The Free plan gives you access to a curated set of free-tier models (Gemini 3.1 Flash-Lite, Grok 2, DeepSeek Chat, GPT-4.1 nano) with 50 credits a month. Any paid plan — Starter, Pro, or Business — unlocks every single model on the platform, including GPT-5, Claude Sonnet 5, and Claude Fable 5. The plans differ only in monthly credits, devices, and queue priority, not in which models you can reach.
Billing & Payments
Choose a plan, sign up or log in with the email you want billed, and pick JazzCash, EasyPaisa, or bank transfer. After sending the payment, share the screenshot on WhatsApp with your reference number — our team verifies and activates your plan, usually within a few hours.
Yes. You can upgrade, downgrade, or cancel your subscription anytime from your billing page. Downgrades and cancellations take effect at the end of your current billing period so you always get the full value of what you paid for.
By default, monthly plan credits reset at the end of each billing period and don't roll over — this keeps pricing predictable. Wallet top-up credits (purchased separately) never expire.
Account & Security
Yes. Your conversations are tied to your account and are never shared with other users. See our Privacy Policy for full details on what we collect and how it's used.
This depends on your plan — Free allows 1 device, Starter 2, Pro 5, and Business 10 devices signed in simultaneously. If you exceed your limit, your oldest session is signed out automatically to make room for the new one.
Still have questions?
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